Don’t Say “I’m Sorry” Say This Instead 

There are times when saying “I’m sorry” is appropriate. But there are also times when apologizing can put you in a bad position. There is a lot of psychology around those words; in some professional cases, saying them reduces your authority. While there may be times when you’re at fault in the workplace, there are […]

Help! Why Are My Employees Leaving?

It has happened again. One of your best employees slipped sheepishly into your office to let you know that they have decided to take a position somewhere else. Why do you keep losing them? Why do your employees keep leaving? High turnover adds unnecessary expense. You have to launch costly recruitment and training programs to […]